Accessibility Statement

BuilderBuyerPlus, LLC is committed to making our website accessible to everyone, including people with disabilities. We believe every prospective homebuyer should be able to access the information and services on this site, regardless of ability or assistive technology used.

Our standard

We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including limitations to vision, hearing, mobility, and cognition. We treat WCAG 2.1 Level AA as the working standard for everything we publish.

Our ongoing commitment

Accessibility is not a one-time project. We review our website for accessibility on an ongoing basis. When we identify barriers, we work to remove them. When we add new content or features, we design them with accessibility in mind from the start. We also evaluate accessibility when we update our tools, plugins, and third-party integrations.

What we are doing

Our current accessibility practices include:

• Reviewing pages for keyboard navigation compatibility
• Providing alternative text for images
• Maintaining color contrast that supports readability
• Structuring content with proper headings and semantic markup
• Ensuring forms include accessible labels and instructions
• Reviewing new content against WCAG 2.1 Level AA before publishing

Known limitations

Accessibility is an ongoing process. Some content on this site may not yet fully meet WCAG 2.1 Level AA. We are actively working to identify and resolve these issues. If you encounter a barrier, please tell us — your feedback directly shapes what we fix next.

Tell us if something isn’t working

If any part of our website is difficult to use or inaccessible to you, we want to know. Please reach out so we can address it directly.

When you contact us, please include:

• The page or feature you were trying to use (a URL helps)
• A description of the problem you encountered
• The device, browser, or assistive technology you were using

Our response commitment

We will acknowledge your report within two business days and provide a substantive response within five business days. If a fix requires more time, we will tell you the expected timeline and offer an alternative way for you to access the information you need in the meantime.

Third-party content

Some content on our site is provided by third parties — for example, embedded video players, mapping tools, lender connections, or external links. We have limited control over the accessibility of third-party content. Where we identify a third-party accessibility barrier, we will work to find an accessible alternative or provide the information through another channel on request.

Formal complaints

If you are not satisfied with our response to an accessibility issue, you may file a formal complaint with:

• The U.S. Department of Justice, Civil Rights Division, ADA Information Line: 1-800-514-0301 (voice) or 1-833-610-1264 (TTY), or at ada.gov
• The Florida Commission on Human Relations: 1-850-488-7082, or at fchr.myflorida.com